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Research study on the Digitisation of Tourism Enterprises

Period:2015
Client:European Parliament, Directorate General for Internal Policies, Policy Department B: Structural and Cohesion Policies, Transport and Tourism
Product:Mitas, O., van der Ent, M., Peeters, P., & Weston, R. (2015). Research for TRAN Committe - The digitisation of tourism enterprises. Brussels, Belgium: European Parliament, Directorate General for Internal Policies, Policy Department B: Structural and Cohesion Policies, Transport and Tourism.
Report abstract
 
This analysis synthesizes the effects of information technology developments on tourism SMEs in the European Union. The effects were found to be profoundly disruptive to traditional business models of tourism information and distribution. Policy developments supporting research, education and facilitating change in tourism SMEs are called for.
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